Umhlanga, KwaZulu-Natal - Customer Service Inbound agents are required to resolve customer questions, queries, complaints and issues effectively. Agents need to showcase ability to service a customer coming in with various queries across the Product, by effectively questioning, exploring and reasoning to provide appropriate selection of services and value to the customer after the customer question or query has been resolved. Job Fit Those who are successful in this role tend to enjoy interacting with customers, are motivated by providing great service and enjoy first time resolution whilst adding value to all customers
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