AGCO - Johannesburg, Gauteng - POSITION PURPOSE: Provide product technical support on designated products to the Africa market for Hay, Harvest, Sprayers and Seeding & Tillage equipment Provide direct technical support through field visits to dealers on designated products Collate and quantify field service issues, providing all required warranty failure information and liaise with source plant technical / engineering teams for full resolution Coordinate all field campaigns / repair programmes on designated products ensuring that: Completion rates are achieved in line with company objectives Campaign / repair programme data is managed through the warranty system Author specialist technical training documentation and manage the training on specialist subjects Provide service training to Dealers on designated products at both AGCO and dealer locations Author service bulletins providing additional technical information to dealers Provide AGCO SOURCE knowledge based system with known resolutions to field se... - Permanent - Full-time
↧