Armstrong Appointments - Johannesburg, Gauteng - Main job function Plan, Direct, Monitor and Control Business Plan and execute the business operations strategy Develop continuity plans to ensure that operations run seamlessly Manage costs effectively Monitor and control processes through the implementation of SOPs and analysis of reports from staff. Develop and implement a risk management plan Review and improve processes regularly to ensure effective service delivery Ensure communication with customers Manage customer's contract expectations Effectively manage customer's loss control Ensure efficient collections and deliveries by close monitoring and control of in-conformance and out of conformance reports Build and maintain solid relationships with customers thus ensuring that the client retains customers Review logistics performance with customers against targets, benchmarks and service agreements Support and drive sustainable community and environmental projects Responsible for supervisors, admin staff and operational staff Devel... - Permanent - Full-time
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