Cape Town, Western Cape - Qualification: Grade 12 Desirable: ITIL Foundation v3 / Good understanding of ITIL MCSE MCP Certified MCDST Certified Skills & Experience: MS Office and Windows XP / Windows7 18-24 months in the Customer Service industry Basic troubleshooting abilities in the Technical / Networking environment Job Description: The Service Desk provides end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems. Please visit our website, www.communicate.co.za to submit your CV directly or to view other IT jobs.
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